Effective date: March 14, 2026
These Terms of Service (“Terms”) are a legally binding agreement between you and CertBench (“we,” “us,” or “our”). They govern your access to and use of the CertBench website, applications, and services (collectively, the “Service”). Please read them carefully.
By accessing or using the Service, creating an account, or clicking “I agree,” you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference. If you do not agree to these Terms, you must not access or use the Service.
If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
You must be at least 16 years old to create an account or use the Service. By using the Service, you represent and warrant that you meet this age requirement. If we learn that a user is under 16, we will promptly terminate their account and delete associated data.
CertBench is a certification study platform that provides practice questions, adaptive assessments, spaced-repetition scheduling, AI-powered question generation, study planning tools, and community study sets for IT certification preparation.
The Service is provided “as is.” We do not guarantee that using CertBench will result in passing any certification exam. The Service is a supplemental study aid and should be used alongside official study resources and exam objectives.
To access most features of the Service, you must create an account. When registering, you agree to:
You are solely responsible for all activity that occurs under your account. We reserve the right to suspend or terminate accounts that contain inaccurate information or violate these Terms.
CertBench offers both a free tier and a paid Pro subscription. Details of what each tier includes are described on our Pricing page.
Billing. Pro subscriptions are billed on a recurring monthly basis through our payment processor, Stripe. By subscribing, you authorize us to charge your payment method on each billing date. All fees are stated in US dollars unless otherwise indicated.
Cancellation. You may cancel your Pro subscription at any time through the billing portal in your account settings. Upon cancellation, your Pro access continues until the end of the current billing period, after which your account reverts to the free tier.
Refunds. We do not provide refunds for partial billing periods. If you believe you were charged in error, contact us at support@certbench.dev within 14 days of the charge.
Price changes. We may change subscription pricing at any time. We will provide at least 30 days' notice of any price increase via email. Continued use of the Service after the price change takes effect constitutes acceptance of the new price.
CertBench uses artificial intelligence to generate practice questions from your uploaded study materials. You acknowledge and agree that:
Your content. You retain all ownership rights to study materials you upload and study sets you create (“User Content”). By uploading User Content, you grant CertBench a non-exclusive, worldwide, royalty-free licence to host, store, and process that content solely for the purpose of providing the Service to you.
Public study sets. If you choose to make a study set public, you grant other CertBench users a non-exclusive, non-transferable licence to view and practice with that content through the Service. You may revoke this by making the set private at any time.
Prohibited content. You must not upload content that infringes on the intellectual property rights of any third party, contains actual certification exam questions (“brain dumps”), or otherwise violates applicable law.
Our content. All CertBench branding, design, software, and proprietary content are owned by CertBench and protected by intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from our content without prior written permission.
You agree not to:
We reserve the right to investigate violations and take appropriate action, including suspending or terminating your account and reporting illegal activity to law enforcement.
CertBench is an independent study platform. We are not affiliated with, endorsed by, or sponsored by CompTIA, Amazon Web Services (AWS), Microsoft, Cisco, Google, or any other certification body or vendor. All certification names, exam codes, and logos are trademarks of their respective owners and are used solely for identification purposes. Our practice questions are independently created and are not sourced from actual certification exams.
We respect the intellectual property rights of others. If you believe that content available through the Service infringes your copyright, please send a notice to support@certbench.dev containing:
We will respond to valid notices in accordance with applicable copyright law and may remove or disable access to the infringing content.
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
We do not warrant that the Service will be uninterrupted, error-free, or secure, that defects will be corrected, or that the Service or the servers that make it available are free of viruses or other harmful components. We do not guarantee any specific results from use of the Service.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CERTBENCH, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE.
OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU HAVE PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100.00).
You agree to indemnify, defend, and hold harmless CertBench and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with (a) your use of the Service, (b) your User Content, (c) your violation of these Terms, or (d) your violation of any rights of a third party.
By you. You may delete your account at any time from your profile settings. Upon deletion, we will remove your personal data in accordance with our Privacy Policy.
By us. We may suspend or terminate your account at any time, with or without notice, if we reasonably believe you have violated these Terms. In the case of a first-time minor violation, we will attempt to provide notice and an opportunity to cure before termination.
Effect of termination. Upon termination, your right to use the Service ceases immediately. Sections 7 (IP), 11 (Disclaimers), 12 (Limitation of Liability), 13 (Indemnification), 15 (Governing Law), and 16 (Dispute Resolution) survive termination.
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict-of-law provisions.
Informal resolution. Before filing any formal claim, you agree to first contact us at support@certbench.dev and attempt to resolve the dispute informally for at least 30 days.
Arbitration. If the dispute cannot be resolved informally, you and CertBench agree to resolve it through binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The arbitration shall take place in the State of Delaware or, at your election, may be conducted remotely.
Class action waiver. You and CertBench agree that disputes will be resolved on an individual basis only. Neither party may participate in a class action, class arbitration, or representative proceeding.
Small claims exception. Either party may bring an individual action in small claims court in lieu of arbitration.
We reserve the right to modify these Terms at any time. If we make material changes, we will provide at least 30 days' notice via email to the address associated with your account or through a prominent notice within the Service. Your continued use of the Service after the effective date of the revised Terms constitutes acceptance. If you do not agree to the updated Terms, you must stop using the Service and delete your account.
Entire agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and CertBench regarding the Service and supersede all prior agreements.
Severability. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
Waiver. Our failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision.
Assignment. You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign these Terms without restriction.
Force majeure. We shall not be liable for any failure or delay in performing our obligations where such failure or delay results from events beyond our reasonable control, including but not limited to natural disasters, acts of government, internet service disruptions, or third-party service outages.
If you have questions about these Terms, please contact us: