CompTIA A+ Core 1 · 220-1101
Objective 5.6: Troubleshoot and resolve printer issues
Practice questions for A+ Core 1 objective 5.6, “Troubleshoot and resolve printer issues.” Every question is original, written to the 220-1101 exam objectives, and comes with a full explanation — answer them below to see instant grading.
This objective sits in Domain 5.0: Hardware and Network Troubleshooting, which is about 29% of the exam — so mastering it moves your readiness score meaningfully.
1.A user reports that their inkjet printer produces output with horizontal banding — alternating light and dark stripes across the page. What is the MOST likely cause?
2.A laser printer's output shows repeated small stains or dots at regular intervals down the page. What does this pattern indicate?
3.A user reports the printer shows as "offline" on their Windows workstation, but the printer is powered on and connected to the network. Other users can print to it successfully. What is the MOST likely cause?
4.A laser printer produces pages with random black speckling (small black dots) scattered across the entire page. What is the MOST likely cause?
5.An office printer is shared by many users and frequently has multiple print jobs stuck in the queue. Some users' documents have not printed for over an hour. What is the MOST likely cause and solution?
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