CompTIA A+ Core 2 · 220-1102
Objective 3.3: Use best practice procedures for malware removal
Practice questions for A+ Core 2 objective 3.3, “Use best practice procedures for malware removal.” Every question is original, written to the 220-1102 exam objectives, and comes with a full explanation — answer them below to see instant grading.
This objective sits in Domain 3.0: Software Troubleshooting, which is about 22% of the exam — so mastering it moves your readiness score meaningfully.
1.A technician has identified malware on a networked workstation. After identifying the malware, what should the technician do NEXT according to best practice?
2.A user's Windows PC is infected with malware that prevents internet access, blocking antivirus definition updates. What should the technician do to obtain updated definitions?
3.A technician finds spyware on a workstation that is part of a corporate domain. After completing malware removal, which action related to credentials is most critical before returning the device to the user?
4.A user's files have been encrypted and a ransom note appears on the desktop demanding Bitcoin payment. Which type of malware is responsible?
5.A PC cannot boot into Windows and antivirus tools on a bootable USB do not detect any threats, yet the system behaves abnormally at the firmware level. Which malware type is most likely present?
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